Last updated: 17th May, 2026.
1. Introduction
Tracy Diamonds respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.
This policy applies to our website (tracydiamonds.com), our online courses, our learning platforms, and any other service we provide.
2. Information We Collect
We collect the following types of information:
Information you give us directly:
- Your name, email address, phone number, and business name when you fill out forms, book sessions, or purchase products.
- Billing information when you make a payment (processed by our payment providers, not stored by us).
- Any messages, enquiries, or feedback you send us.
- Account information when you sign up for our courses or learning platforms.
Information we collect automatically:
- Browser type, device information, IP address, and operating system.
- Pages you visit, time spent on pages, and click activity through cookies and analytics tools.
- Referral source (how you found our website).
3. How We Use Your Information
We use your information to:
- Deliver the products and services you purchase.
- Communicate with you about your account, orders, sessions, or enquiries.
- Send you receipts, login details, and important updates.
- Send marketing emails and newsletters if you have opted in.
- Improve our website, products, and services.
- Comply with legal obligations under Nigerian law.
4. Legal Basis for Processing
Under the Nigeria Data Protection Act 2023 (NDPA), we process your data based on:
- Your consent (for marketing communications).
- The performance of a contract (when you buy or book a service from us).
- Our legitimate business interests (such as improving our services).
- Compliance with legal obligations.
5. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Payment processors such as Paystack to process transactions.
- Email and marketing tools to send you emails you have subscribed to.
- Course and learning platforms that host our digital products.
- Analytics providers such as Google Analytics to understand how visitors use our website.
- Service providers who help us run our business (web hosting, customer support, accounting).
- Legal authorities if required by Nigerian law or court order.
Every third party we work with is contractually required to protect your data.
6. Cookies
Our website uses cookies to improve your experience. Cookies are small text files stored on your device. We use them to:
- Remember your preferences.
- Track website performance and visitor behaviour.
- Personalize content where appropriate.
You can disable cookies through your browser settings. Some parts of the website may not work properly if cookies are disabled.
7. Data Storage and Security
Your data is stored on secure servers operated by our hosting and platform providers. We use reasonable technical and organizational measures to protect your information from loss, theft, misuse, or unauthorized access.
However, no system on the internet is 100% secure. By using our website, you accept that some level of risk exists.
8. How Long We Keep Your Data
We keep your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Inactive accounts and old enquiries are reviewed periodically and deleted where appropriate.
9. Your Rights Under the NDPA
Under the Nigeria Data Protection Act 2023, you have the right to:
- Access the personal data we hold about you.
- Request correction of any inaccurate or outdated information.
- Request deletion of your personal data, subject to legal limits.
- Withdraw consent for marketing communications at any time.
- Object to certain types of data processing.
- File a complaint with the Nigeria Data Protection Commission (NDPC) if you believe your rights have been violated.
To exercise any of these rights, contact us at info@tracydiamonds.com.
10. Children
Our services are intended for adults aged 18 and above. We do not knowingly collect personal data from minors. If we discover that we have collected information from a minor without parental consent, we will delete it.
11. International Transfers
Some of the tools we use may store data on servers located outside Nigeria. By using our services, you consent to your data being transferred and processed in these locations, subject to applicable data protection laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect once posted on this page. We encourage you to review it periodically.
13. Contact Us
For privacy questions or to exercise your rights, contact:
Email: info@tracydiamonds.com Website: tracydiamonds.com