Last updated:17th May, 2026
1. Introduction
Welcome to Tracy Diamonds, owned and operated by Tracy Uwom. These Terms and Conditions govern your use of our website at tracydiamonds.com and the services, products, courses, ebooks, templates, and consulting we offer.
By accessing our website or purchasing from us, you agree to be bound by these Terms. If you do not agree, please do not use this website or purchase our services.
2. About Us
Tracy Diamonds (also operating as Tracy Business School) is a business consulting and training brand founded by Tracy Uwom. We provide business structure consulting, staff training, courses, digital templates, ebooks, and related services to Nigerian SMEs and entrepreneurs.
3. Our Services and Products
We offer the following:
- One on one consulting sessions, including Clarity Calls, Personalized Structure Sessions, and Business Structure Done For You engagements.
- Staff training programs delivered virtually or at client locations.
- Digital products including ebooks, templates, SOPs, JDs and KPIs, policy packs, and downloadable resources.
- Online courses delivered through Tracy Business School.
- Public speaking engagements.
Service descriptions, deliverables, pricing, and timelines are stated on the relevant product or service page.
4. Pricing and Payment
All prices are listed in Nigerian Naira (NGN) unless stated otherwise. Prices may change without notice. Once a payment is completed, the price you paid is final.
Payments are processed through our authorized payment partners, including Paystack and other gateways we may add. By making a payment, you authorize us to receive and process your transaction through these providers.
5. Digital Product Delivery
Digital products are delivered electronically, usually within minutes of payment, through download links, member area access, or email. It is your responsibility to provide a correct email address. We are not liable for non delivery caused by incorrect contact details, full inboxes, or spam filters.
6. Consulting and Training Bookings
Once you book a consulting session, staff training, or any service that involves a scheduled appointment, the booking is confirmed upon payment. Rescheduling is allowed under the conditions stated in our Refunds and Cancellation Policy.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, videos, courses, ebooks, templates, and downloadable files, is the intellectual property of Tracy Diamonds and is protected by Nigerian and international copyright laws.
You may use our digital products inside your own business for your own internal use. You may not resell, redistribute, republish, share publicly, or claim ownership of any of our content. You may not use our logo, name, or branding to market your own services without written permission.
Unauthorized use, reproduction, or distribution of our materials is a violation of these Terms and may result in legal action.
8. User Accounts
When you create an account on tracydiamonds.com or any of our learning platforms, you are responsible for keeping your login details confidential. You are responsible for all activity that happens under your account.
You agree to provide accurate, current, and complete information when creating an account. We reserve the right to suspend or terminate accounts that violate these Terms.
9. Acceptable Use
When using our website, products, or services, you agree not to:
- Use them for any unlawful purpose.
- Resell, redistribute, or share our digital products with others.
- Attempt to access, hack, or interfere with our website, servers, or systems.
- Upload viruses, malicious code, or any harmful content.
- Impersonate any person, business, or entity.
- Use our brand, name, or materials for misleading purposes.
10. Testimonials and Results
Testimonials, case studies, and results shared on this website are real and provided by past clients. They reflect their personal experiences. Your results from working with us will depend on your business, your industry, your level of implementation, your team, and many factors outside our control.
We make no guarantee of specific business growth, revenue, or income outcomes.
11. Third Party Links
Our website may contain links to third party websites, tools, or services. These links are provided for convenience. We do not control these third parties and are not responsible for their content, policies, or actions. Use them at your own risk.
12. Limitation of Liability
To the maximum extent permitted by Nigerian law, Tracy Diamonds, its founder, staff, contractors, and affiliates are not liable for any direct, indirect, incidental, consequential, or special damages arising from your use of our website, products, or services.
Our total liability in any matter shall not exceed the amount you paid for the specific product or service in question.
13. Changes to These Terms
We may update these Terms from time to time. Changes take effect once posted on this page. Continued use of our website or services after changes are posted means you accept the updated Terms.
14. Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes arising from these Terms or your use of our services shall be resolved in the courts of Nigeria.
15. Contact Us
For questions about these Terms, contact us at:
Email: info@tracydiamonds.com Website: tracydiamonds.com